Mix and Match

Shipping policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Lego Sofa.

This Shipping Policy outlines important information regarding order processing, shipping times, delivery procedures, and related policies.


Processing Times

Orders are typically processed within 2–5 business days after payment confirmation.

During periods of high demand, processing times may be slightly extended.

Once your order has been processed and dispatched, you will receive shipping confirmation and tracking details by email.


Estimated Delivery Times

Estimated delivery time: 12–15 business days

Delivery times are estimates only and may vary depending on your location, carrier operations, customs procedures, weather conditions, or other circumstances outside our control.

In many cases, orders may arrive sooner than the estimated timeframe.


Tracking Information

Tracking details are generally provided within 4–6 business days after your order has been placed.

Once your shipment has been handed over to the carrier, you will receive tracking updates directly from the courier service.


Delivery Service

We work with trusted international shipping partners and courier services to ensure safe and reliable delivery.

Large furniture items may require scheduled delivery appointments depending on your region.


Shipping Areas

We currently deliver across the United Kingdom and selected European countries.

If we are unable to deliver to your location, we will contact you before processing your order.


Delays

While we make every effort to deliver orders within the estimated timeframe, Lego Sofa is not responsible for delays caused by:

  • Courier or logistics providers
  • Customs clearance procedures
  • Severe weather conditions
  • Public holidays
  • Incorrect shipping information provided by the customer
  • Other events outside our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided, additional shipping charges or delays may occur.


Damaged Deliveries

Please inspect your order upon delivery.

If your package arrives damaged, defective, or incomplete, contact us immediately at:

📧 info@legosofa.co.uk

We will work with you to resolve the issue as quickly as possible.


Contact Information

Woos Living
KVK Number: 96700882

📧 info@legosofa.co.uk
📞 +31 686098600

Registered Address:
Het Poortgebouw, Beechavenue 54
1119 PW Schiphol
Netherlands